I love this. If you see a potholes, graffiti, blown street lights -a "nuisance"- you take a picture of it on your iphone and email it to City Hall.
The story:
http://www.npr.org/templates/story/story.php?storyId=120999393&ft=1&f=120999393
The app:
http://www.cityofboston.gov/mis/apps/iphone.asp
I don't know how long it takes to fix.....
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